Hegseth admits Pentagon is a bad customer as he vows to revive factories

Image Credit: Gage Skidmore from Surprise, AZ, United States of America - CC BY-SA 2.0/Wiki Commons

War Secretary Pete Hegseth is trying to do something unusual in Washington: admit that the Pentagon itself has been a terrible customer for American industry, then use that confession as political cover to rip up the rules that made it so. His promise to revive dormant factories and rebuild the defense industrial base is wrapped in populist language about jobs and sovereignty, but it hinges on whether he can actually change how the Department of Defense buys weapons and treats suppliers.

At stake is whether the United States can still surge production in a crisis without relying on fragile overseas supply chains. Hegseth is betting that if he can fix what he calls a “perversed process” inside the building, private capital will follow, new plants will open, and the arsenal that underpins American power will move from peacetime complacency to wartime footing.

The bad-customer admission and a war on bureaucracy

Hegseth has framed his campaign against the Pentagon’s own bureaucracy in stark terms, telling audiences that the department’s “perversed process” has fostered a culture in the defense industrial base that resists risk and speed. In one fiery appearance, he warned that the way the department buys weapons has become a life-or-death issue for troops who depend on timely equipment, a message he delivered as he declared “war” on internal obstacles in a widely shared speech. By acknowledging that the Pentagon has been a bad customer, slow to sign contracts and quick to change requirements, he is implicitly conceding why investors have been reluctant to pour money into new production lines that might sit idle.

That critique has been paired with unusually sharp rhetoric about the culture inside the building itself. Hegseth has compared entrenched planning processes to a “Soviet-style bureaucracy” governed by rigid five-year plans, arguing that this mentality has turned the Pentagon into its own worst enemy. In that same vein, War Secretary Pete Hegseth has warned that America’s “real adversary” can sometimes be found inside the building’s layers of review and compliance rather than in Beijing or Moscow, a line that resonates with lawmakers who have watched major programs slip years behind schedule.

Industrial base moves to center stage

The admission that the department has been a poor customer is now baked into strategy documents, not just speeches. The new National Defense Strategy, signed under President Donald Trump and released by the Pentagon, elevates the health of the defense industrial base from a niche concern to a central pillar of planning, a shift that is evident in the official document. In public briefings on that strategy, Hegseth has argued that the United States cannot deter adversaries if it cannot replace missiles, drones, and munitions at scale, and that this requires a different relationship with suppliers than the one that produced today’s brittle production base.

Outside analysts have underscored how dramatic that shift is. One detailed assessment of the new approach notes that in the 2022 edition of the strategy, the term “defense industrial base” appeared only eight times in an almost 80 page document, a metric that Hegseth’s team now cites as evidence of past neglect. The new strategy, by contrast, repeatedly calls for policies to expand production lines, secure supply chains, and restore “our industrial capacity,” language that aligns with his promise to revive factories in communities that once built tanks, ships, and aircraft.

From strategy to “wartime footing”

Hegseth’s argument is that strategy must be matched by a structural shift in how the United States organizes its economy for conflict. Analysts at a leading Washington think tank have described his push as part of a broader effort to put the industrial base on a “wartime footing,” a phrase they use to capture the need for surge capacity, stockpiles, and long-term contracts that justify new plants, as laid out in a Commentary by Jerry McGinn and Cynthia R. Cook. That analysis, illustrated with a Photo from Ukrinform and Getty Images, argues that lessons from Ukraine’s grinding war should push Washington to think less about boutique technology and more about sustained output of artillery shells, air defenses, and repair parts.

Hegseth has echoed that logic in his own language, saying that “Our military and our taxpayers need a defense industrial base that it can count on to scale with urgency in a crisis, not one that has to scramble to re-open shuttered lines,” a sentiment captured in his pledge of a sweeping overhaul of procurement. He has been blunt that industry will have to invest its own capital to get there, but he argues that only a government willing to sign predictable, multi-year deals can credibly ask companies to expand capacity.

“Arsenal of Freedom” and the factory roadshow

To sell this agenda beyond Washington, Hegseth has taken his message on the road. His remarks about the Pentagon’s failings and the need for a revitalized industrial base have been a centerpiece of his “Arsenal of Freedom” tour of American defense firms, a cross-country swing that has taken him from shipyards to missile plants, as described in coverage of his tour. At each stop, he has promised to make the Pentagon a more reliable buyer, arguing that only then will banks and boards sign off on new assembly lines in places that have not seen defense work in decades.

In those appearances, Hegseth has also tried to broaden the definition of who counts as part of the arsenal. He has told audiences that the department will harness more of America’s innovative companies, including startups and commercial tech firms, to focus their talent on military problems without forcing them to become traditional primes, a point he has made in explaining what his overhaul means for industry. That pitch is meant to reassure smaller firms that a reformed Pentagon will not just default to the same handful of giants when it comes time to award contracts tied to new factory work.

Transforming the acquisition machine

The core of Hegseth’s plan to stop being a bad customer lies in a sweeping rewrite of the acquisition system. He has endorsed a shift described by legal analysts as “Transforming the Defense Acquisition System into the Warfighting Acquisition System,” a change that emphasizes speed, greater use of commercial technology, and warfighter-driven requirements, as outlined in a detailed analysis. In practice, that means fewer layers of review, more authority pushed to program leaders, and a willingness to accept incremental upgrades rather than waiting for perfect, all-in-one solutions that arrive years late.

One of the most concrete changes is the creation of a portfolio acquisition executive who is “basically accountable for delivering a system with the warfighter,” as Hegseth’s team has explained in outlining the Pentagon’s new acquisition strategy to prioritize nontraditional contractors, a concept captured in the phrase “What we want to do is say one person” in a key briefing. By putting a single official on the hook for outcomes instead of spreading responsibility across multiple offices, Hegseth hopes to cut the delays that have made the department notorious among suppliers.

Demanding more risk from industry

Hegseth’s admission that the Pentagon has been a bad customer has not translated into a blank check for contractors. In unveiling his acquisition overhaul, the Pentagon chief told defense companies to put more of their own money into developing military technology or take their business elsewhere, a blunt message captured in his warning that firms must “get with the program” if they want to compete in future competitions, as reported in a detailed look at industry. He argues that only companies willing to share risk will be nimble enough to keep up with adversaries who are fielding new systems at a rapid clip.

At the same time, he has promised that the government will do its part by providing clearer demand signals and faster decisions. In rolling out what he called a “transformation” of the Department of Defense acquisition system, he said, “We commit to doing our part, but industry also needs to be willing to invest their own dollars to meet the long-term demand signals we are sending,” a theme highlighted in coverage of his overhaul. That bargain is central to his promise to revive factories: the Pentagon will be a better buyer, but it expects suppliers to bet on its word.

Breaking “vendor lock” and reshaping power

Hegseth has also targeted what he sees as structural advantages enjoyed by a small group of incumbent contractors. He has backed changes that would prevent the department from being “jammed by the so-called vendor lock” that can occur when a single firm controls key intellectual property or sustainment work, a problem he highlighted while unveiling another major change in the weapons acquisition process, as described in a detailed account of Another reform. By creating a Senior Acquisition Executive structure and insisting on open architectures, he hopes to make it easier for new suppliers to plug into existing programs.

That push aligns with his broader insistence that the department must harness more of America’s innovative companies without forcing them into the traditional prime contractor mold. In his explanation of what the overhaul means for American industry, Hegseth was explicit that the department will seek out firms that can deliver software, sensors, and components even if they never become full-system integrators, a point he has made in interviews about Our procurement shift. If successful, that could spread factory work across a wider set of communities instead of concentrating it in a few legacy hubs.

More From The Daily Overview

*This article was researched with the help of AI, with human editors creating the final content.